Nolan Calls on President Trump and the Department of Veterans Affairs To Provide Veterans With Long-Overdue Identification Cards
[WASHINGTON D.C.] U.S. Rep Rick Nolan this week called on President Donald Trump and Department of Veterans Affairs Secretary David Shulkin to provide military Veterans with their long-overdue Veteran’s Identification Cards.
The Veterans Identification Card (VIC) program was mandated more than two years ago through the Veteran’s Identification Card Act of 2015. However, due to ongoing technical problems, less than 15% of the 45,000 applicants have received their VIC cards. This number does not include the Veterans who were unable to sign up. Currently, Veterans who visit the VA’s ID card landing page (www.vets.gov/veteran-id-card) can only leave their email address, and the VA does not provide any deadline for when Veterans will receive their cards.
“President Trump promised to serve and assist our Nation’s Veterans. He needs to make good on that promise by helping Veterans who are not able to receive their Veterans Identification Cards,” said Nolan. “There is absolutely no good reason that the VA cannot quickly resolve these delays and provide every single military Veteran with the identification card that they were promised.”
President Trump has made repeated promises to serve military Veterans with an accountable, responsive VA. During the 2016 presidential campaign, then-candidate Trump pledged he would personally act to resolve Veterans’ issues: "I will instruct my staff that if a valid complaint is not addressed, that the issue be brought directly to me…And I will pick up the phone and fix it myself if I have to."
The full text of Rep. Nolan’s letter is copied below.
January 8, 2018
President Donald J. Trump
The White House
1600 Pennsylvania Avenue N.W.
Washington, D.C. 20500
Dear President Trump,
In keeping with your pledge to serve military Veterans with an accountable, responsible Department of Veterans Affairs (VA) that puts veterans first, I am writing to request your Administration promptly resolve issues facing the rollout of the Veteran's Identification Card (VIC) program.
The VIC program rollout was mandated more than two years ago through the Veteran’s Identification Card Act of 2015. Unfortunately, since its formal unveiling in late November 2017, the program has been severely hindered by a number of technical issues. It is my understanding VA has processed less than 15% of the 45,000 applications pending and this number does not include the number of Veterans who were unable to sign up.
Reports indicate the agency is making some progress to increase the completed number of applications, but delays for Veterans nationally and in my Congressional district persist. Therefore, I would urge you to work closely with Secretary Shulkin to ensure the Department has the appropriate resources and staffing it needs to get the pending applications completed.
I foresee no reason why this issue cannot be resolved before the end of the first quarter and allow our Veterans to fully benefit from this new card and end the constant waiting they so often experience with the VA.
Thank you for your review and consideration of this important request.